1. How do I track my order?
    Farmerr uses different shipping partners depending on location, delivery, date, and availability.

  2. How will I know when my order is being delivered?
    When we generate your tracking number, it will trigger an email. If you don’t see the tracking number in your inbox, please check your Spam or Junk folder just in case it landed there. You’ll be able to identify which shipping method we’re using to deliver your order once you open that email. Please note that the shipping scans are not always accurate or timely.

  3. Do you ship fresh flowers outside Bengaluru?
    Unfortunately, we’re unable to ship fresh flowers outside Bengaluru. We hope to be able to get it to everyone very soon!

  4. What is your Return Policy?
    We do not offer any refunds/exchanges as we deal in perishable goods. However, we do make exceptions in case you

    1. Don’t receive the products within the promised delivery time
    2. Received a damaged product

    We receive the right to

    1. To request product identification
    2. To determine if the product has been damaged, abused, or used

    Please reach out to us within 24 hours of receiving the product; otherwise, we will be unable to address your concerns due to the perishable nature of the products.

    The amount will be refunded/reimbursed to the same instrument used to transact on Farmerr. The amount will be refunded to your account within 7 - 10 business days, as per standard banking practices.

    If you have questions, please email our Customer Service team via or call us at +91 63663 56363. We’ll be glad to assist you!
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